Customer Survey Location you visited * Lisburn Road City Centre Dungannon Name * First Name Last Name Date of visit * MM DD YYYY Approximate time of visit * Hour Minute Second AM PM Rating Guide 1 – Poor (Needs real improvement) 2 – Fair (Could be better) 3 – Good (A few minor things to fix) 4 – Excellent (Everything went really well!) First Impressions & Cleanliness Was the exterior of the store clean and inviting? * 1 - Poor 2 - Fair 3 – Good 4 – Excellent Was the interior of the store clean and organised? * 1 - Poor 2 - Fair 3 – Good 4 – Excellent Was the serving counter clean and tidy? * 1 - Poor 2 - Fair 3 – Good 4 – Excellent Was the restroom clean and stocked? * 1 - Poor 2 - Fair 3 – Good 4 – Excellent How was the overall energy/vibe of the store? * 1 - Poor 2 - Fair 3 – Good 4 – Excellent Any additional comments? Staff Interaction Were you greeted with a smile or hello when you entered the store? * Yes No When you approached the counter, how would you describe the initial interaction? * Very warm and welcoming Polite but neutral Unfriendly or dismissive No one approached me Was the team member knowledgeable about the products /menu? * Yes No Did your server ask how you would like your salad dressed? (e.g light, medium or heavy) * Yes No Did the server say thank you when checking out? * Yes No Any additional comments? Speed & Efficiency How long did it take from the time you entered the store to when you received your order? * Under 5 minutes 5-10 minutes 10-15 minutes 15-20 minutes 20+ minutes Was the workflow behind the counter efficient and organized? * 1 - Poor 2 - Fair 3 – Good 4 – Excellent Any additional comments? Cleanliness & Safety Was the food preparation area clean? * Yes No Were staff using gloves, tongs, and following hygiene standards? * Yes No Any additional comments? Overall Experience How would you rate your overall visit to Seed? * 1 - Poor 2 - Fair 3 – Good 4 – Excellent Would you return based on this experience? * Yes No Would you recommend us to others? * Yes No Any additional comments from the visit? Thank you for visiting Seed and providing us with your honest feedback! 💚